THE DETAILS

Your app data. Your choice.

The public website has no account or stored serial-number history. Mobile-app records are handled separately.

Delete inside Vellie.

In the mobile app, open Family, then Your data, then Delete account. Review the confirmation carefully: deleting an account can also remove owned shared vaults and uploaded bills.

Request help by email.

If you cannot access the app, email getvellie@gmail.com from your account address. We need to verify ownership before acting. Do not send your password.

Save your bills first.

Download original bills you want to keep before deleting app records. An account deletion is not a request to delete only one appliance.

Updated 6 November 2026 · Contact Vellie